India, 7th November, 2025: Paytm (One 97 Communications Limited), India’s leading full-stack merchant payments and financial services distribution company, has announced the launch of its new AI travel app Paytm Checkin. This marks a major step in Paytm’s vision to bring artificial intelligence into travel, creating a smarter, more intuitive way for people to plan, book, and experience their journeys.

With Paytm Checkin, travel planning becomes conversational and effo

rtless. The in-app AI assistant understands user queries intuitively, helping travellers discover destinations, curate personalized itineraries, and manage bookings across flights, trains, buses, and metro all through simple chat-based interactions. The AI continuously refines recommendations based on user preferences, previous selections, and travel behavior, making every trip more tailored and seamless.

Currently in early beta, the app’s AI features will evolve through real-world usage and feedback.

Building on Paytm’s legacy of innovation and user-centric design, Paytm Checkin introduces several benefits:

• Zero convenience fees for complete price transparency.

• Free flight cancellation at just ₹99 for added flexibility.

• A Travel Pass at ₹249 offering additional savings and exclusive perks.

• Paytm Assured for Buses, ensuring timely refunds.

• Ticket Assure for Trains, assisting users in getting confirmed seats.

The app features a modern, intuitive interface, enabling easy navigation, faster checkout, and real-time flight tracking ensuring end-to-end visibility and convenience for every traveller.

Vikash Jalan, CEO - Paytm Travel, said,

“We are taking a big step in AI-led travel with Paytm Checkin, creating a new and smarter way for people to plan and book their journeys. We believe AI will change how travel bookings are done, and with Paytm Checkin, we are bringing a world-class, AI-first experience designed to make travel planning simple, personal, and effortless.”

Having pioneered mobile payments and innovations such as QR codes and Soundbox, Paytm continues to integrate AI across its ecosystem to enhance personalization, efficiency, and reliability. With Paytm Checkin, the company extends this expertise into travel, ushering in a new era of AI-powered, conversational trip planning for Indian travellers.