Mumbai, Sept 27, 2025: Volkswagen India has rolled out a series of customer care initiatives for owners whose vehicles have been affected by the recent flooding in Kolkata. The company’s focus is to ensure stranded customers receive timely assistance and reassurance during this difficult period.

To support mobility and safety, complimentary roadside assistance services are being provided to all impacted Volkswagen owners in the region. Vehicles brought into service centres will undergo a detailed inspection to assess and repair flood-related damage, with priority turnaround to get customers back on the road at the earliest.

Dealership teams across Kolkata have been equipped with clear repair protocols and additional resources to handle the surge in service requirements. In addition to complimentary Roadside Assistance, Volkswagen India will also extend support on repair costs, helping reduce the overall repair burden.

Staying true to its commitment to customers, Volkswagen India stands in solidarity with the city, and remains focused on supporting customers in Kolkata with care, reassurance, and timely service in the aftermath of the floods.